Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

What is Wagner’s Shoes return policy?

We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your shoes sooner.

How do I find my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for our leather loafers.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I care for my leather shoes?

To maintain the quality of your leather, we recommend using a damp cloth for cleaning and applying a high-quality leather conditioner every 3-6 months to prevent cracking.