Returns & Exchanges

At Wagner’s Shoes, we want you to walk with confidence and comfort. If your new footwear isn't the perfect fit, you can return or exchange your unworn items within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Footwear

Place the unworn shoes in their original branded box and secure them inside a sturdy shipping mailer to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous barcodes.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing